Shipping Policy

Application Processing Time

Once you place your order, we need 1-3 business days to process it. During the week, orders are usually processed within one business day. Orders placed on Friday evening or during the weekend may take a little longer.

Delivery Time

Once your order has been processed, it will be shipped. Delivery takes an average of 8-12 business days.

We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please contact our customer service team at info@susansstowe.com.

Placing an Order

The ordering process at Susan's Stowe is simple and straightforward:

Add to Cart - Visit the product page and add the desired product to your shopping cart by clicking the "Add to cart" button.

Review Your Selection - Make sure you have selected the correct size, color, and other available options. After confirming your selection, click "Proceed to checkout."

Enter Your Shipping Details - Enter your address details on the information page. Make sure all the information is correct before continuing.

Confirm Shipping - Double-check your address details on the shipping page. Every order is shipped free of charge as a token of our appreciation to our customers. Click "Proceed to checkout."

Payment Options - Choose from the secure payment methods available during checkout.

All payments at Susan's Stowe are encrypted using SSL to help ensure transaction security. Click "Complete Order" and follow the instructions provided during checkout.

If you encounter any problems with your order, please contact us at info@susansstowe.com.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your doorstep free of charge, with no minimum order requirement.

Shipping and Order Processing

Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible.

To keep our prices fair and competitive, orders may be shipped directly from our suppliers. We appreciate your understanding and support.

Possible Delays

Like many other online stores, we may experience periods of high demand, which can sometimes cause delays. To avoid disappointment, we recommend placing your order as early as possible.